Senior Salesforce Administrator - USA REMOTE WOR

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One of our US clients, a leading marketplace for the manufacturing sector, is seeking a Salesforce Administrator to join their team and look for ways to leverage and improve their Salesforce platform to solve business problems for all of the company. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales and Marketing stakeholders to deliver insights through ad hoc data requests and build a suite of Dashboards and Reports for executives.

What you'll do

  • Work with stakeholders to groom and maintain a CRM product backlog
  • Build and maintain Dashboard and Reports
  • Use Declarative Salesforce functionality to build out our Salesforce CRM
  • Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
  • Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization
  • Investigate data quality issues in Salesforce and across connected applications
  • Partner with other teams to provide strategic insights and apply data consistencies across the organization
  • Strategically build account hierarchies
  • Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
  • Create CRM best practices
  • Maintain and own responsibility for a Salesforce-driven organization

What we're looking for

  • Previous experience working with Sales Cloud and/or Service Cloud required
  • Previous experience working with Salesforce CPQ highly desired
  • Deep knowledge and understanding of the Salesforce platform
  • Experience working with various departments and teams to build Dashboards and Reports
  • Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
  • Basic knowledge and understanding of SOQL and Salesforce Metadata
  • Use of a repository to track declarative changes
  • Familiar with the latest Salesforce tools and features such as Salesforce CLI, Scratch Orgs, Einstein Activity Metrics, Ant for Metadata deployments, etc
  • Familiar with integrations and setting up connected applications with Salesforce
  • High-Level understanding of the Salesforce deployment processes and environment management
  • Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset
  • High-Level understanding of Apex and Visualforce
  • Experience with Flows and Process Builder
  • Experience with Salesforce Lightning, especially Lightning Console
  • (Bonus) Experience in the Manufacturing (or Industrial) business market
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...